Privacy Policy

Last Updated: January 27, 2026

1. Introduction

BCL Billerica Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

2. Information We Collect

We collect information that you provide directly to us when you request a quote, schedule a service, contact us, or interact with our website. This may include your name, address, email address, phone number, property information, and project details. We may also collect information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing behavior.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. This includes processing your service requests, communicating with you about your projects, sending you quotes and invoices, scheduling appointments, and responding to your questions. We may also use your information to send you promotional materials about our services, though you can opt out of these communications at any time.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our business, such as payment processors, scheduling systems, or communication platforms. These service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify. We may also disclose your information if required by law or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any passwords or account information.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand user behavior. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by BCL Billerica Concrete.

8. Your Privacy Rights

You have the right to access, correct, or delete your personal information. You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or by contacting us directly. If you have questions about your privacy rights or how we handle your information, please contact us using the information provided below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

BCL Billerica Concrete

6 Fortune Dr Suite 302

Billerica, MA 01821

Phone: (978) 294-0224

Email: support@billericaconcrete.com